Shipping & returns

Thank you for visiting and shopping at www.caxtonbooks.co.za

The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are generally processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.  If we are experiencing a high volume of orders, shipments may be delayed.  Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Shipping is calculated at roughly R15/kg with a minimum shipping fee of R75 with free shipping over a certain amount subject to change from time to time.
• Shipping times range from 2 to 5 days within South Africa.

Shipment Confirmation & Order Tracking

• You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hou

Damages

• If you received your order damaged, please contact info@caxtonbooks.co.za within 5 days after receipt of the shipment.  Please include pictures of the damaged goods and damaged packaging.
• Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

• We currently do not ship outside South Africa

Returns Policy

• Our Return and Refunds Policy provides detailed information about options and procedures for returning your order.